Family Resources

The health, safety and wellbeing of our people – big and small – is always our highest priority. As everyone adjusts to the new world, there is no “one size fits all” solution to how we should now do things, and drastic and rapid changes can often be difficult and stressful to cope with for both adults and children.

We have a collection of family support resources available below, and we encourage you to reach out and use them if there’s anything you need help with.

Remember, calls to 1800 numbers are free if you call from a landline telephone.  They are also free for Telstra mobile customers. 13/1300 numbers are charged at local call rates from a landline telephone.  Higher rates apply when calling from a mobile phone.

 

Australia-Wide Resources

1800 RESPECT

National sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, physical or sexual violence.

Website | 1800 737 732

24 hours

Better Health Channel

Provides health and medical information to improve the health and wellbeing of people.

Website

GriefLine

Provides support to people experiencing loss and grief, at any stage in life.

Website

(03) 9935 7400 | 1300 845 745

7 days 12pm-3am (AEST)

 

Kids Helpline

Provides confidential telephone and online counselling services to young people aged 5-25 years old for any reason.

Website | 1800 551 800

24 hours

Lifeline

Generalist and crisis telephone counselling, information and referral service, provided by trained volunteers who are supported by professionals.

Website | 13 11 14

24 hours

MensLine Australia

Telephone/online support service for men with family and relationship concerns.

Website | 1300 789 978

24 hours

 

Men’s Referral Service

Confidential telephone service for men by men. For men who want to stop their violent behaviours.

Website | 1300 766 491

Mon-Fri: 8am-9pm
Sat-Sun: 9am-5pm (AEST)

Mind Australia Carer Helpline

Free, confidential information, support and referral for family, carers and friends of people with a mental illness.

Website | 1300 554 660

Mon-Fri: 9am-5pm (AEST)

PANDA (Perinatal Anxiety and Depression Australia)

Confidential counselling, support, information and referrals to local services for anyone affected by perinatal anxiety and depression.

Website | 1300 726 306

Mon-Fri: 9am-7:30pm (AEST)

 

Poisons Information Line

Information on what to do when someone has been poisoned.

13 11 26

24 hours

Translating and Interpreting Service (TIS)

Immediate telephone interpreting service with an extensive list of languages available.

Website | 13 14 50

24 hours

Victorian Resources

Child First

Entry point into family services for those with concerns about a child or young person.

Website | 1300 721 383

Mon-Fri: 9am-5pm

Doncare

Doncaster Community Care and Counselling Centre Inc. has provided support to enhance the quality of life of people living in the Manningham and surrounding communities.

(03) 9856 1500

Mon-Fri: 9am-5pm

inTouch Multicultural Centre Against Family Violence

For women and children from culturally and linguistically diverse backgrounds who are victims/survivors of domestic violence.

Website | 1800 755 988 | (03) 9413 6500

Mon-Fri: 10am-4pm

 

Parentline

Telephone, counselling, advisory and information service for parents and carers with children up to 18 years.

Website | 13 22 89

Mon-Fri: 8am-12am

Royal Children’s Hospital

Specialist paediatric hospital in Melbourne.

(03) 9345 5522

24 hours

 

SuicideLine

People who are suicidal or who are concerned about someone who may be suicidal.

Website | 1300 651 251

24 hours

Wire Women’s Support Line

Support, information and referrals to women on any issue.

Website | 1300 134 130

Mon-Fri: 9am-5pm